Monitor customer reviews and sentiment across platforms to track product reputation and identify issues.
---
name: sentiment-monitoring
description: When the user wants to monitor reviews, mentions, and community sentiment about their own product. Also use when the user mentions "track our reviews", "what are people saying about us", "brand monitoring", "reputation management", or "review alerts".
related: [review-mining, feedback-synthesis, churn-analysis, community-discovery]
reads: [startup-context]
---
# Sentiment Monitoring
## When to Use
- Founder wants to track what customers and the public are saying about their product
- Founder wants to catch bad reviews early and respond before they spread
- Founder wants to understand community sentiment trends over time
- Founder wants to monitor specific review platforms for new reviews
This is **different from `review-mining`** (mining competitor reviews for pain points). This skill monitors your OWN product's reputation.
## Context Required
- **Product name** and any common misspellings or abbreviations
- **Platforms to monitor** - the founder must provide the list of places to watch. Common options:
- Product Hunt (product page reviews and comments)
- Google Maps / Google Business reviews
- G2, Capterra, TrustRadius
- Trustpilot
- App Store / Play Store… load the full skill through Skill Me