Creates a slide-by-slide quarterly business review with value narrative, evidence, talking points, and mutual commitments.
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name: qbr-deck
description: "Build a Quarterly Business Review (QBR) deck structure and narrative for a customer account. Use when asked to prepare a QBR, business review meeting, executive review, or quarterly check-in with a customer. Produces a slide-by-slide QBR structure with talking points, metrics review, value narrative, and mutual next steps."
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# QBR Deck Skill
Produce a complete Quarterly Business Review deck — structured, data-backed, and customer-focused. A good QBR demonstrates value delivered, aligns on goals for the next quarter, and strengthens the executive relationship. It should never feel like a product demo or a vendor update.
## Required Inputs
Ask for these if not already provided:
- **Account name**, CSM name, and customer stakeholders attending
- **Contract details** — ARR, contract start date, renewal date
- **Last quarter's goals** (from previous QBR or kickoff)
- **Usage and adoption data** — key metrics for the quarter
- **Support summary** — tickets raised, resolution time, any escalations
- **Business outcomes the customer cares about** — what success looks like for them
- **Product updates or new features** relevant to this customer
- **Goals for next quarter**
- **Any open commercial conversations** (expansion, renewal, at-risk signals)
## QBR Principles
- Lead with customer outcomes, not product features… load the full skill through Skill Me