Runs a production incident from declaration to blameless postmortem - SEV1-SEV4 levels with measurable criteria, the four roles (incident commander, comms, ops, scribe) and what each must and must not do, an update cadence per SEV with internal and customer templates, a timestamped decision log appended to the Release Dossier, a structured IC handoff, and a postmortem section with timeline, contributing factors, 5-whys per factor, and owned, dated action items. Use when someone says "we have an incident", "declare a SEV", "who is IC", "write the status update", "hand off the incident", "start the postmortem", or when a progressive-rollout gate aborts and impact continues. Do NOT use for the revert-or-fix decision itself - use rollback-or-roll-forward instead; for authoring standing service runbooks, use runbook-writer; for a routine on-call shift handoff with no active incident, use oncall-handoff; for a quick severity call on a single alert, use sev-triage; for a standalone postmortem with no Release Dossier, use postmortem-writer.
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name: incident-command
description: Runs a production incident from declaration to blameless postmortem - SEV1-SEV4 levels with measurable criteria, the four roles (incident commander, comms, ops, scribe) and what each must and must not do, an update cadence per SEV with internal and customer templates, a timestamped decision log appended to the Release Dossier, a structured IC handoff, and a postmortem section with timeline, contributing factors, 5-whys per factor, and owned, dated action items. Use when someone says "we have an incident", "declare a SEV", "who is IC", "write the status update", "hand off the incident", "start the postmortem", or when a progressive-rollout gate aborts and impact continues. Do NOT use for the revert-or-fix decision itself - use rollback-or-roll-forward instead; for authoring standing service runbooks, use runbook-writer; for a routine on-call shift handoff with no active incident, use oncall-handoff; for a quick severity call on a single alert, use sev-triage; for a standalone postmortem with no Release Dossier, use postmortem-writer.
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