ProductivityGoogle

Persona Customer Support

Manage customer support – track tickets, respond, escalate issues.

When your AI uses it

Manage customer support - track tickets, respond, escalate issues.This is the skill's description: the text your AI reads to decide when the skill applies.

google-workspacegmailcalendarproductivity

Read exactly what your AI will be told

gws-persona-customer-support/SKILL.md

Google · Apache-2.0 · source

---
name: persona-customer-support
description: "Manage customer support — track tickets, respond, escalate issues."
metadata:
  version: 0.22.5
  openclaw:
    category: "persona"
    requires:
      bins:
        - gws
      skills:
        - gws-gmail
        - gws-sheets
        - gws-chat
        - gws-calendar
---

# Customer Support Agent

> **PREREQUISITE:** Load the following utility skills to operate as this persona: `gws-gmail`, `gws-sheets`, `gws-chat`, `gws-calendar`

Manage customer support — track tickets, respond, escalate issues.

## Relevant Workflows
- `gws workflow +email-to-task`… load the full skill through Skill Me